Interview: Tips on Improving Customer Experience from Six CX Experts

• The King Is a Fraud

  Oct 2026

• Cloudflare Built EmDash. I Built NeighDash.

  Sep 2026

• The NYT Is (Also) a Games Company

  Jun 2026

• The Early Bird Caught Me

  Jun 2026

• Smart Keys, Idea to Profit

  Feb 2026

• My No-BS Building Process

  Feb 2026

• The Social Fall, The Bird Rise

  Dec 2025

• Reader Mode, RSS, and the Business of Interrupting You

  Dec 2025

• Smart Devices, Smart Tools, Me Smart?

  Nov 2025

• A Creek I Didn’t Mean to Fall Into

  Nov 2025

• Tiny Games, Big Feelings

  Nov 2025

• Air Fiesta: When the Balloons Multiplied

  Oct 2025

• Classic Programmer Paintings

  Oct 2025

• A Drop Ripples Outward

  Sep 2025

• Airtales: When the Balloon Landed

  Aug 2025

• The Story Behind Airtales

  Jul 2025

• One Last Ride, Seventeen Million Reasons

  Jun 2025

• That time I emailed the Subway CEO because the sandwich artists looked sad

  May 2025

• Build Log

  May 2025

• Neuralese: The Most Spoken Language You’ll Never Speak

  May 2025

• The Vibe Life: Building Smart Keys for Mac

  Apr 2025

• Not Loud, Not Lost

  Apr 2025

• Faith Popcorn's Click, 23 Years Later

  Apr 2025

• Can we trust the time?

  Mar 2025

• Earth Day, Big Dreams, and Small Beginnings

  Mar 2025

• When ginseng tea isn’t enough, figuring out my bandwidth.

  Mar 2025

• The Return of the Fly

  Feb 2025

• Store Conversion? More like Store Distraction.

  Feb 2025

• Can Smart Keys translate other people’s messages?

  Jan 2025

• No-BS Friday Metrics: Store Conversion Rate

  Jan 2025

• The end of the maker’s midlife crisis

  Jan 2025

• I Got a Name - Jim Croce

  Jan 2025

• Why I’m airing my dirty laundry goals in public

  Dec 2024

• I just wanted to stop sounding awkward in English, then...

  Nov 2024

• STEM needs more role models

  Oct 2024

• Have you asked your team how they really feel about Mondays?

  Oct 2024

• Did Apple copy me?

  Sep 2024

• "Do more of what makes you happy." - Carmel McConnell

  Jun 2024

• SF2.LA: Part 2 - $10M

  Jun 2024

• Earthseed: The Books of the Living

  Jun 2024

• No gimmicks, please!

  May 2024

• Watching

  May 2024

• World powered by women

  Apr 2024

• Bicycle use now exceeds car use

  Apr 2024

• "Incredible change happens in your life when you decide to take control of what you do have power over instead of craving control over what you don't." - Steve Maraboli

  Jan 2024

• Happy collective survival day!

  Dec 2023

• Tech for Good?

  Dec 2023

• The Founder's Dilemmas by Noam Wasserman

  Dec 2023

• Flow mode with Supergloss

  Dec 2023

• Digital Toxic Shock

  Nov 2023

• SF2.LA: Part 1

  Nov 2023

• Dear Bill, thanks for all the fish... I mean, the link.

  Nov 2023

• "A word after a word after a word is power" - Margaret Atwood

  Nov 2023

• Experiments by Linus Lee

  Oct 2023

• Gut Feeling Prioritization

  Oct 2023

• 545-mile ride

  Oct 2023

• “There’s a time for self-help and a time for self-helplessness. I think you need both to make it through life” - ¡Hola Papi!

  Sep 2023

• Is my brain LLM-based?

  Jun 2023

• Justify my mistake, please!

  Jun 2023

• Social Media Survivors

  Apr 2023

• Consciousness evolved to make us feel that life is worth living

  Mar 2023

• Google just sent me a love letter 💌!

  Mar 2023

• Turning Your Thoughts Into Reality? Welcome to the World of BCI

  Mar 2023

• The neuroscience of loving music

  Feb 2023

• Horses Break Even, Unicorns Break Hearts

  Jan 2023

• The revolution is in your mind

  Nov 2022

• Lucid Dreaming App

  Aug 2022

• Building a House Quick, Easy & Sustainable

  Dec 2021

• A journey through a thousand dimensions begins with a single bug

  Dec 2021

• 5 Startups That Are Shaping the Future of the Health Care

  Oct 2021

• The Bikeraft Guide by Steve “Doom” and Lizzy Scully

  Jul 2021

• Major Study From Stanford University and Youper Finds Artificial Intelligence Therapy Effective at Reducing Anxiety and Depression

  Jun 2021

• Zima Blue

  May 2021

• The Biggest Smallest Cinema in Town

  Nov 2020

• Mental Health After Crisis - Webinar

  Oct 2020

• How I flooded Florianópolis (On a map, relax)

  Sep 2020

• We’ve been wearing masks this whole time

  Jun 2020

• Interview: Reshape Summit

  Jun 2020

• Meraki

  May 2020

• Hangul ❤️

  Apr 2020

• Like our new COVID world

  Apr 2020

• "Get comfortable being uncomfortable. Get confident being uncertain. Don’t give up just because something is hard. Pushing yourself through challenges is what makes you grow” - Jules Marcoux

  Feb 2020

• Was she right?

  Jan 2020

• Reading Chester Brown to suspend reality before going to sleep.

  Dec 2019

• Kombina.me

  Nov 2019

• We also love you Denmark, Sweden, Norway, Netherlands, and Finland!

  Sep 2019

• Diversity in Tech: Who’s Missing From the Table?

  Aug 2019

• Youper was featured again on Apple Store. My favorite gift for the weekend.

  Aug 2019

• My resumé in a user's review! 

  Mar 2019

• "Great things are done by a series of small things brought together." — Vincent Van Gogh

  Mar 2019

• JS4Girls Workshop

  Feb 2019

• 10 Sábios Coin

  Dec 2018

• No Bags, Thank You (But Definitely Love)

  Nov 2018

• Hello hello the United Kingdom. Thank you for making me feel my best today. Youper wouldn’t be here without loyal users from the UK

  Oct 2018

• Why forcing cyclists to wear helmets will not save lives 🧐🚴‍♀️

  Aug 2018

• Google I/O Nibs 2018

  May 2018

• Chris Messina (the inventor of hashtag) just hunted Youper on Product Hunt.

  Feb 2018

• I've changed. I'd hope so.

  Feb 2018

• Still Hypnotized by Locomotives

  Dec 2017

• My first customer brought me here

  Dec 2017

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