Food for thought

  • The Early Bird Caught Me

    A bird alarm I never bet on quietly beat every idea I loved, and figuring out why meant admitting I’d been reading my numbers backwards for years.

    I build things for fun, and to fix my own problems. That’s pretty much the whole business plan. There are no VCs involved anymore and no growth team waiting on a standup, it’s me, Leandra, some friends giving me priceless nudges, a credit card with a nervous limit, and a list of small annoyances I’d like to make smaller.

    You might assume the part I obsess over is the building, but it really isn’t. I love building, it’s my comfort zone. The thing that keeps me up at night is the marketing experiment. I have a tight budget and even less time, and I have to decide where to spend both. Get that wrong and the nicest app in the world dies quietly in the App Store, unranked and ignored.

    So this is a story about getting it wrong on purpose, cheaply, and about what a bird I didn’t even fancy the odds of ended up teaching me.

    The control group won

    I’ve already told the long version of this story over here, so here’s the short one. Before building anything, we ran Facebook ads to test a handful of alarm ideas against each other: Social Alarm (wake up to secret messages from people you love), an alarm from your future self (my real darling), one with quotes, and one with a sexy voice, all of them against the boring baseline I’d thrown in only so the others would have something easy to beat, an alarm with birds.

    The birds won, and not by a hair. I’d rooted for Future Self right to the bitter end, and it didn’t matter at all, because the market doesn’t care who I’m rooting for. A cheap little experiment had just told me, very politely, that my taste was the least valuable thing in the room.

    Ahh, but your gut is special, Dieguito, no?

    – My Favorite VC

    It isn’t, and the dashboard had just said as much out loud. What I didn’t understand yet was why the bird kept winning, and that took a second app to figure out.

    So I ran the same experiments on two very different apps

    I don’t have just one app. I built more than 10, and most of them are gone or don’t get much of my attention, but one is still a good runner, Smart Keys (a smart keyboard for people like me who write in a second language and would rather not sound awkward), and now there’s Bird Rise (the alarm that wakes you up gently with birdsong). They couldn’t be more different from one another. One solves a writing problem and the other solves a waking-up problem (waking-up problem??? Really??), and the people who use each one barely overlap. Smart Keys lives in the middle of your sentences, while Bird Rise owns your first waking minute.

    The same broke person built both of them, on one tiny budget, and ran them through the same playbook, even though the apps themselves share almost nothing. And that, it turns out, is the most useful science I’ve ever run on myself.

    Experiment one: buying users

    The first experiment is the boring and expensive one. You pour money into Meta, watch who comes out the other side as a paying customer, and then do the math on CAC against LTV (what it costs to win someone, set against what they end up paying you back).

    Smart Keys barely scrapes an LTV/CAC of 2. It works, but only just, and you can almost feel it sweating to get there. And that was fine, my strategy is to have many of those little apps with tight margins that together could make a difference. But then, Bird Rise tops 3 and keeps climbing. (the holy LTV/CAC > 3 that VCs supposedly swoon over, that one??)

    The download-to-paid story is even more lopsided. Smart Keys turns roughly 3% of downloads into paying users, while Bird Rise sits comfortably north of 6%. That’s two times the conversion out of the same channel, produced by the same clueless guy.

    I’ve dropped over 30 grand (most of it straight into Zuck’s pocket) to learn things like this, so here’s the receipt for free. Two apps are not equally good at turning attention into money, and the gap has almost nothing to do with how hard I worked on either one.

    Somewhere along the way I started thinking about these apps less like products and more like a portfolio I angel-invest in, each one a little bet with its own risk profile (though plenty of them I still build purely for fun, or for a cause, and those just pay out in a currency these charts can’t see).

    Which raises the uncomfortable question any honest indie dev should sit with: would all this money have done better quietly parked in a boring index fund? I once built myself a chart putting my profits next to my ad spend next to what a conservative investment would have returned over the same years, and it was not a flattering picture (a reckoning I’ll save for its own post).

    Experiment two: the hard paywall I didn’t believe in

    Then I read a RevenueCat State of Subscription report claiming that hard paywalls (the kind where you hit a wall and have to pay or start a trial before you really get going) can actually work, even for small apps.

    I didn’t buy it. A hard paywall felt like the sort of move only a brand with real trust and real money could pull off, and we have neither of those. It seemed obvious that a tiny app run from our apartment couldn’t slam the door in a stranger’s face and ask for money (or commitment before testing the product).

    So I ran the same hard paywall A/B on both apps at once. On Smart Keys it was a flat, immediate no. On Bird Rise the test is still running, but the early read (which I’ll trust before the final number lands, because the direction is already that clear) is that the hard paywall might actually work, on my little app with no brand to lean on, which I honestly didn’t see coming.

    I didn’t believe the RC report, and the report didn’t care. It was the same experiment producing opposite answers, which is the whole point. There’s no playbook you can lift off a blog post (this one very much included), only the version you test on your own thing.

    Weren’t you the king of A/B tests, Dieguito?

    – VC-backed Me

    Prince at best. In a past life I was a properly funded tech bro out to change the world from Silicon Valley, and I ran dozens of these tests there, burning through millions of dollars in the process. The punchline is that when we finally shipped the winning variants, not a single metric that mattered actually moved. I came out of all that pretty burnt out on the whole A/B religion, so this (cheap little tests on my own apps, with my own nervous credit card, where the answers actually change what I do next) is me quietly making peace with it. And even half-converted, I learned more from this one cross-app comparison than from a hundred button-color experiments back then.

    What kept showing up

    So why does the bird keep winning experiments I never designed it to win?

    It took me embarrassingly long, and a lot of squinting at Mixpanel, to notice it. Every metric where Bird Rise pulls ahead (it’s cheaper to acquire users, and they convert and commit far more readily) traces back to something the flashier ideas never really had: a strong tribe.

    “Tribe” is a slippery word, though, so let me pin down what I mean by it, because it isn’t a big audience and it isn’t a subreddit that happens to exist. It’s the difference between people who merely share an attribute and people who’d put that attribute on a mug. Here’s the test I use:

    A tribeNot a tribe (just a category)
    They wear the name with pride: “I’m a birder” goes straight in the bio.A label in a demographic report. They don’t proudly tell anyone.
    They could talk about it for 24 hours straight.They’ve got nothing in particular to say about it.
    There’s a mug, a tee, a sticker, and they own it (or want it).No one would ever put it on a mug.
    It comes with its own lingo, rituals, heroes and rules.It’s just an attribute people happen to share.
    Members quietly rank each other by how deep they go.There are no insiders, no status, no ladder to climb.
    They evangelize, dragging friends in (like: vegans, fasters, CrossFitters).There’s no reason to tell a soul.

    Still, “Tribe” isn’t a yes/no, it’s a gradient.

    Birders immerse themselves fully (with their lingo, gear, life lists, and even a century of Audubon membership behind them). People learning English as a second language form a real community, but it’s a gentler one, more a network of practical groups than a single passionate culture. Within this, specific language-learning groups (Korean learners, Portuguese from Portugal versus Brazilian, Duolingo’s owl fans) are noticeably stronger than the broader community. Smart Keys benefits from these smaller groups but never quite achieves the strong pull that birders give Bird Rise, which accounts for most of the difference between converting at 3% and 6%. Future Self had neither of these, just my own private fantasy with an alarm attached, while the bird came with a whole community already waiting at the door.

    The thing sitting underneath all of it is a daily ritual (a natural one like waking up, not a streak you guilt yourself into) resting on top of a community that already cares, something I’ve started thinking of as Ritual × Tribe. That mix is cheaper to reach and far more willing to commit. I can’t prove it’s the strong combo and not just dumb luck, but every cut of the data keeps pointing the same way. It’s not that I magically turn into a better builder when I build for birders, it’s that I happened to pick a better pond, one that came stocked with both halves (entirely by accident), and the data spent a whole year patiently trying to point that out to me.

    And here’s the part that took me a while to truly understand: this chart isn’t a scoreboard. Every corner of it has winners. A useful, tribeless app can definitely generate money if you can buy the channel or own it outright. A big, passionate crowd without a daily hook can succeed through merch, sponsorships, and partnerships. None of those are bad quadrants; they require different marketing strategies, and each one runs on resources I don’t have: funding, a sales team (or any team at all), a channel I control, or a B2B approach.

    This chart has a couple of other dimensional axes I’d love to explore more, but let’s keep it simple for now so I can convince myself that I created a model to evaluate my ideas.

    Smart Keys and Bird Rise accidentally dragged me to the top-right quadrant. It’s the one corner I’ll aim for on purpose from now on, not because the others lose, but because it fits my reality (budget, team, expertise, lifestyle). Until I get excited by some cause or have fun with some technology that makes me forget about all of this. ;p

    Metrics to change, or metrics that change me?

    Underneath the bird and the tribe, there’s a bigger shift this whole thing forced on me. When I see a download-to-paid number stuck at 3%, my trained instinct is to treat it as a dial: tighten the onboarding or move the price around, and try to drag that number up by force. That’s the optimizer in me, the part Silicon Valley trained into me and paid handsomely for. But a metric can be a clue instead of a dial. Bird Rise converting at two times the rate of Smart Keys was never really a paywall problem I could fix, it was the market quietly telling me something true about the concept itself, about whether the need ran deep and the people were hungry enough.

    The only way I’ve found to tell a dial from a clue is to bet one idea against another. You don’t learn the shape of something by staring at it, but by holding it up next to whatever it isn’t. A number on its own just begs to be optimized, but the same number sitting next to a wildly different app stops being something I turn and becomes a verdict on my thesis, on what I’d assumed about the problem and whether anyone needed the product as badly as I did.

    I guess some metrics are there for me to change, and the more important ones are there to change me.


  • Reader Mode, RSS, and the Business of Interrupting You

    I used to be an RSS user, and I loved it. Most mornings started the same way, ginseng tea on the desk, laptop already warm, and Google Reader open before anything else so I could check what was new.

    I could easily read blogs written by friends (people I actually wanted to hear from, not people I happened to know). I could also pick the brain of strangers I admired, bookworms, travelers, designers, developers, nerds scattered around the world, people I would probably enjoy being friends with but never met.

    That simplicity was great for readers and bad for anyone trying to sell attention. RSS stripped pages down to the part that mattered and ignored the rest. No ads or tracking, and none of the urgency theater. That also meant no money, which explains how this story usually ends.

    RSS had already existed for years before that moment, mostly living quietly in the background of blogs and personal sites. It started as a fairly nerdy idea in the early 2000s, a simple XML based way for websites to say “here is what’s new” in a format machines could understand and humans could benefit from. Blogs adopted it quickly. News outlets tolerated it. Big platforms embraced it just enough to look open, then they quietly lost interest once they naively realized how little leverage it actually gave them.

    So, in 2013…

    Google shut down its RSS reader.

    I frustratedly migrated my feeds to other readers and pretended that was a solution. It worked for a while, but around the same time, social media and Google News got very good at hijacking attention. You stopped choosing what to read and started letting something choose for you. Checking in turned into staying indefinitely.

    I could still see what friends were doing on social media. Google was giving me interesting things to read. If I measured how much time I spent consuming information, I would probably describe myself as informed. That metric looked good on paper.

    I ended up forgetting about my RSS feeds. They faded from my radar, and I told myself that it was fine. What did not look as good was how I felt.

    Over time, that tradeoff became impossible to ignore. The less time I spent on my phone or on social media, the better my days felt. I had more energy for new ideas. I was more willing to start projects instead of postponing them.

    I even felt.. smarter? 🤷‍♂️, it’s hard to explain, I felt my brain more in sync. This was not a dramatic realization, just an accumulation of small, repeatable signals. So I started deleting things, one app at a time, watching the home screen get emptier and my mornings feel lighter.

    Social media went first, which was easier than expected. Work related apps followed, which felt irresponsible until it did not. The last thing I could not let go of was Google News. Some of it was convenience, some of it was fear of missing out. Mostly it was that Google News lives inside the browser, which still feels nonnegotiable on a phone. I even tried removing the browser app entirely. That experiment did not survive long.

    The journey to the RSS nostalgia

    There were things I genuinely liked about Google News. It surfaced relevant topics often enough to feel useful. I could remove outlets I did not want to see anymore, which gave me a comforting illusion of control.

    By the way, did you know that you can add this blog to your Google feed? Try it here.

    Still, I would regularly get pulled into scrolling spirals or feel oddly irritated by publishers that hijack the back button just to dump a wall of clickbait in your face. This is directed at you, SF Gate.

    Big tech has always had a weird relationship with aggregators, mostly because feeds threaten things platforms care deeply about: ads and data, plus control. RSS was inspired by an Apple research group initiative, briefly embraced by large platforms, and then slowly abandoned. A feed that gives readers everything and takes nothing back is hard to justify inside an ad driven model.

    And then this morning happened.

    Today as in Christmas Day. I woke up by an app I am building around gentler mornings and started testing iOS accessibility settings, things like font size, contrast, and other details that matter when you are designing for people who do not interact with screens the same way. For the record, I am officially using 110 percent font size on my phone now. Happy 40+ to me.

    Well, somewhere in that wandering, and squinting a little more than I used to, I rediscovered Reader Mode in Safari and learned something I had completely missed.

    You can make Reader the default!

    For most websites, not all, but enough to change how the web feels. It is not an accident that Reader Mode does not work on many news articles opened from Google News, while the same article often works fine when accessed directly. Clean reading experiences being treated as optional instead of default is a business decision, not a technical limitation.

    I turned it on and immediately felt transported back to how reading used to be. Articles looked like they were designed to be read instead of converted (well, sometimes an article converts your soul though).

    Apple ships Reader Mode, and features like “hide distracting elements”, which quietly enable one of the best reading experiences on the modern web. This is where accessibility gets interesting, and a little uncomfortable for companies. That has always been a slightly contradictory position for a big tech company. Apple is not particularly fond of ads, and it also has history here. The Apple research group I mentioned earlier created important technologies around accessibility before being shut down under Steve Jobs.

    News business model

    I understand the challenge of news outlet business models, which are genuinely complicated. A feature like Reader Mode or LLMs does nothing to help a news-ad-driven strategy, so it is not surprising that companies look elsewhere for revenue. The New York Times Games (!!??) division becoming one of the company’s main revenue drivers says a lot about where sustainable attention is easier to build. Looks like we finally understood why people bought newspapers in the past, for the crosswords.

    What surprised me most was how quickly my body reacted to this change. The tension I had normalized while reading simply disappeared. Especially in the morning, when my tolerance for persuasion is close to zero.

    Reader Mode does not feel like RSS in how it works, but it feels like RSS in how it lands. It works directly from semantic HTML. It keeps the intent and discards the infrastructure. You arrive because you chose to, and you leave because you are done. Nothing in between tries to keep score.

    I do not think RSS failed because people stopped caring about reading. I think it failed because it was bad for business. I am also fairly sure this feature does not make some companies very happy. SF Gate, again, is still able to inject ads into Reader Mode or force a refresh after a short delay, which conveniently breaks the reading flow. These patterns exist to reassert control, reintroduce tracking, and remind you who actually owns the surface you are reading on.

    Reading as a special need

    Universal design is often framed as altruism, sometimes as something utopic. Accessibility features take real effort to build, the return on that effort is hard to quantify, and the revenue upside is rarely obvious. Because those capabilities are usually used by fewer people, advertising stakeholders rarely worry about losing that audience, at least at first. That changes the moment uninterrupted reading starts to feel like a special need.

    I did not plan to feel sentimental about it. I was just testing accessibility capabilities, half awake, thinking about font sizes and contrast ratios. Then I stumbled onto something I thought I had lost a long time ago, a good reading experience, one paragraph after another, without anything pulling at my attention.

    It turns out the hard part was never giving up RSS. It was remembering that choosing how to read is still an option.


  • Smart Devices, Smart Tools, Me Smart?

    If my phone’s supposed to be so smart, why do I feel dumb and empty when I’m holding it? Especially in public.

    I guess it all started with the miracle BlackBerry promised me back in the day…

    Imagine checking your email on your phone.

    That was the big trick pitch: a corporate fantasy carved into a tiny plastic keyboard. Productivity in my pocket and urgency on demand. Companies used to give them to leaders who would show off to their peers how important they were. High-achieving executives becoming gods: omnipresent, omniscient, and online.

    They made a gadget that makes work tag along everywhere we go, kinda like a loyal dog that just won’t quit barking.

    Loyal… and honestly, quite dumb.

    That was the puppy tail-wag of the distraction beast I’d later ride.

    From the movie about BlackBerry.

    Then…
    the real smart phone

    A calendar, a camera, a notepad, a map. Basically a whole bunch of “smart tools” all packed into a glass rectangle. It felt pretty cool, almost like magic. Like having more stuff made me smarter. Like strapping 30 books to my chest and calling myself a scholar. But I get it, if I wanted all those tools with me before, I’d need a huge backpack. Now, it fits right in my pocket.

    Were these tools actually smart though? Or am I just dazzled by shiny stuff?

    Because adding a calendar to a phone doesn’t make me wiser. Adding a camera doesn’t deepen my attention. Email in my pocket just means my responsibilities now commute with me. It was never about intelligence. It was about access and speed. About making everything available all the time, including all the things I wish would leave me alone.

    Then…
    social networks

    A feed of friends. Updates. Photos. The digital town square. Cute, almost harmless… until it wasn’t.

    The town square warped. The edges sharpened. Likes and dopamine hooks were discovered. Social networks metastasized into social media, a business model that survives by removing friction, slowing nothing down, feeding me faster than I can think.

    And from that mutation came the final form: the short-video feed. Infinite, vertical, high-stimulation loops made by the unconscious math god with messed-up metrics to hijack whatever was left of my prefrontal cortex and replace it with pure reflex.

    We accidentally find a drug inside ourselves that’s kicked off by a loop of images, sounds, and interactions, not by external chemicals. Like a nerd who hacked our brain just by showing us a funny cat video, and the expectation that in a swipe you’ll see something so cool… maybe not… probably… let’s try…🤷‍♂️

    I’m too old to be affected

    People love freaking out about kids and “brain rot”.
    The truth is uglier. It fries everyone.

    There are a bunch of laws about stopping kids from using certain apps or smartphones at all. This isn’t new, tech moguls are known for not letting their kids use what they create.

    Well, but dopamine in the brain doesn’t care how old we are. We talk about dopamine like it’s some magical pleasure juice, but it’s more like the brain’s “hey, good job, do that again” notification. And social apps know this.

    Scroll, surprise, scroll, surprise… that little unpredictability is the hook. Not the content, the “maybe”. My brain starts chasing the “maybe” like a dog that heard a treat bag.

    The APA review basically said the same thing in fancier words: overstimulation trains your brain to want fast, easy rewards and ignore anything that takes effort. Reading. Deep focus. Making things that don’t give instant feedback. You start craving the hit more than the meaning.

    No wonder everything feels kinda shallow. I trained myself that way. Or even worse, I let the apps do the training for me. If BlackBerry was like a loyal dog, now I’m the dog, and somehow TikTok trained my brain like a pup waiting for treats.

    When I vent about this with friends, some give me weird looks like they don’t really get why it’s a big deal. They say it’s just a free way to have fun, connect with friends, and socialize. But half the time, I can’t even finish my rant before they’re glued back to their phones. That infuriates me, but I don’t feel mad at them. This kind of behavior was purposely designed to disconnect us, I can’t compete with cat videos and fish falling from sky. So here I am, talking to my future self, hoping he’ll actually listen.

    Which is probably why a little voice decided to show up right now and poke me in the ribs:

    “Ahhh Diego, weren’t you a tech-utopian-bro?”

    – Yesterday Me

    I like the utopian bit. The bro? Not so much. But I do like shiny objects, so maybe I’m just a crow in a hoodie. I loved the idea of a future rescued by clever inventions.

    For years, I read all the stuff that backed up the dream. I followed futurists, TED talks, and those “everything’s getting better” charts. Then, inconveniently, I smelled something rotting and started checking other charts…

    (Don’t worry, I’ll stay shallow here and won’t share the link, they don’t smell good, so we can keep living in our little utopian bubble.).

    Like…

    • The global happiness reports sinking.
    • The mental health metrics twisting in uncomfortable ways.
    • Life expectancy stalling.
    • Loneliness breaking records.

    (See, all good)

    The shiny future started to look like a refurbished present. Same model, worse battery. These issues might not be caused by tech use, but when we see the problems more intense in countries with more access to technology, it makes me think that we should be more critical about the dark side of tech use.

    But wait, there’s good news!

    Some smart folks out there are escaping this trap, like Melanie Perkins, Canva’s CEO, famously keeps her phone clean. No email. No Slack. Closes the laptop and actually disappears for real.

    Must be nice to have a team that keeps the world going while you chill. Be present feels like such a fancy treat when someone else covers the cost. I guess being smart means deleting apps from your phone and paying someone else to handle it for you.

    So, unless you turned into a billionaire CEO, Dieguito, this isn’t really good news for you.

    – Not Billionaire Diego

    What about the rest of us?

    I can’t outsource my worries.
    I don’t have an assistant filtering my chaos.
    I can’t “disconnect for clarity” when my entire life, job, and sense of self are stuffed inside the same device that is quietly hollowing me out.

    And here’s the part I don’t love admitting:
    I’ve tried everything.

    Apps that block apps.
    Reminders disguised as wisdom.
    Daily goals plastered on my home screen.
    The whole monk-mode starter kit.

    I wishful thinking about an ideal self
    that may never exist.

    How about creating something?

    One of my recent goals is to build stuff that solves my own problems. I’ve done this a bunch of times before, and the worst that happens is I just fix my own issue. The best case is helping more people get what they need.

    Leandra and I have been talking about how to cut down on distractions and mindless social media scrolling so we can actually get stuff done. We’ve been thinking about making another one of those social media blocking apps. I think they help a bit, but we never really felt motivated to make just another tool like that (or we don’t have deep-thinking abilities anymore).

    Those apps try all sorts of tricks, all gimmicks to be honest, just to sell some subscriptions. Our gimmick was just about trying to stir up some anger towards tech moguls, :p

    Digital Marie Kondo Method

    Also, I tried the “Does it give me joy?” approach from Marie Kondo’s method to organize your house, but I applied it to my phone to declutter things, and it helped a bit.

    That was the day I removed Instagram, TikTok, Facebook, LinkedIn and many other apps from my phone, even though I needed them for work-related tasks. Now, I just reinstall them when needed and uninstall them immediately after. Or only access from my computer.

    Surprisingly, just asking myself if a certain app was really making me happy was a pretty good way to decide if I should keep it or not.

    Did it work?

    Sometimes… for a day.
    Sometimes… for a week.

    After removing apps
    and leaving my phone in other rooms
    and keeping on airplane mode most of the time.

    Still,
    every single time,
    it takes exactly one thing to break the spell.

    A friend sends a video.
    Or a meme.
    Or a “you have to see this” link.

    And just like that, I’m back inside the machine, scrolling like nothing happened.
    Like a lab rat who memorized the maze but still runs it anyway.

    And once the spell breaks, it’s the same old story.
    No enlightenment. No clean slate.
    Just me, my phone, and the familiar rhythm of autopilot behavior.

    So I doom-scroll,
    then blame myself for not being disciplined enough.
    I binge short videos, then act surprised when books feel heavy.
    I keep the “smart phone”, as if the name alone can save me from what it’s doing to my attention.

    Really? This is sooo laaaame

    Blackberry did pretty well for a while, then messed up, made a comeback, and guess who wants to use it now? Teens, not big executives.

    Yep, there are some signs that the new generation is kinda tired of smartphones (or maybe just wanna be cool), so they’re using old-school tech or minimalist new products.

    What really inspires me is that I truly believe that the generation clash to be different is always good for humanity. Refusing to go to war, to slave, or just blindly follow rules, breaking the “normal, natural, and necessary” stuff of each generation gives me hope.

    Other people have made cool stuff like the light or minimal phone (I love it), the AI Pin (so obviously lame), and even OpenAI is building something (though I’m kinda skeptical about what they’ll create).

    Because everything is connected now: my social life, work, entertainment, and education. It’s just easy to fall into small dopamine-triggering traps spread everywhere. It’s hard to escape. That’s the reason I’m quite skeptical any of those products will massively beat the smart phones we know today, unless they create a new vaccine to the dopamine loop.

    Saying “lame” is so big yikes!

    – Gen Alpha Diego

    Yeah, I know! “Lame” is a bit outdated, like smartphones, ;p

    The promise

    We were sold smartphones as mind-expanders, little rectangles full of tools, connections and possibilities. Right now, my smartphone doesn’t really do much of that.

    Somewhere along the way, those tools started shouting louder than our thoughts. I gave up attention for convenience. Depth for speed. Silence for noise. Control for the illusion of control.

    Some days I feel it happening… The thinning focus… The impatience.

    The absurd urge to check my phone even when I know there’s nothing waiting for me. It’s embarrassing to say out loud. But pretending I’m immune doesn’t make me any less fried.

    To scape that, my dream smart device would totally get what’s happening around me. If I’m walking or traveling, it’d help me find my way or capture cool moments. When I’m working, it’d help me stay focused and get things done. And when I’m chilling with friends, it’d make those times more special.

    And yet

    Here’s the strange twist,
    after all this doom and digital gloom,
    some tiny part of me
    is still optimistic.

    I don’t know if it’s resilience
    or delusion.
    Maybe my brain is happily rotten
    and still somehow hopeful.

    Maybe this rant
    is just to prove to myself
    that I can still think
    and rant.

    it’s that one neuron
    that refuses to give up,
    the plasticity
    being recycled daily.

    And yet,
    every day
    I see tools
    getting smarter.

    We, not…
    yet?


  • A Drop Ripples Outward

    When I first moved to San Francisco, I felt like just another tech bro leech, slurping up overpriced coffee, making rents go up, sucking the life out of the city, and giving absolutely nothing back. I had the whole starter pack: pitch deck, startup hoodie, a head full of “move fast” mantras that sounded deep at the time but now feel like bad Twitter threads. I told myself I was “creating value,” but honestly, I was mostly just creating slides.

    Somewhere along the way, I bought into the idea that if what you’re doing isn’t “scalable,” then it’s not worth doing.

    You know the voice:

    “Damn Dieguito, you should be doing something globally impactful. Think local, act global.”

    – My startup brain parasite

    It’s a catchy mantra, but sometimes it blinds me from the stuff right in front of me, the things that don’t scale, don’t monetize neatly, and don’t promise unicorn exits. That little whisper in my head can make me dismiss real things (like the people planting trees in our park) while I chase hypothetical millions.

    Then, on a rainy Tuesday morning, I went to an event organized by Nadine Hammer (half meetup, half community forum) where folks gathered to talk about sustainability and a new city project. I’ll admit it, my expectations were low. Who the hell shows up on a random weekday morning to talk about creeks and climate? But surprise: a lot of people did. Passionate, curious, caffeinated people.

    Talking about coffee, you know that Starbucks gives free coffee for non-profit events? We got our portion of it. Nothing like free caffeine to fuel a conversation about creek restoration and circular economies.

    So, I met (and re-met) folks doing the kind of work that doesn’t hit TechCrunch headlines. Hyper-local stuff (if that’s a category), like running a library program, upcycling fashion, or restoring a single overlooked stretch of creek. Tiny, unglamorous projects that keep the world stitched together in ways we only notice when they’re gone. These aren’t people waiting for Series A funding, they’re the ones showing up with gloves, clipboards, and a lot of stubbornness.

    Take Civic Park in Walnut Creek. Have you been lately? Four volunteer-run organizations have been working there for years. Thanks to them, you can now actually see Walnut Creek’s creek (the few original pieces of it that survived). Years of persistence, patience, and picking up trash that no venture capitalist would fund. They didn’t need a growth strategy; they needed boots and trash bags.

    One funny thing about this is that while I was helping a group of people plant and water oak trees in an open space restoration area around the city, the drought is so severe here that it’s really hard for those trees to survive. So my mind kept wandering.

    How can we scale this? Can’t we be more efficient?

    – Pa.. pa.. parrot brain

    I went back to the drawing board to come up with a solution that could make a huge impact in remote areas: automated irrigation drone stations powered by sunlight that charge and release drones 24/7 to collect water from a nearby pond and drop it on recently planted trees (inspired by Nathan’s project). The survival rate would increase greatly, and it could drastically reduce wildfires in the future, ping me if you have a billion-dollar check ;p

    But something I was missing while dreaming about that is that part of the whole experience is to strengthen my bond with the city and make me pay more attention to my surroundings. Once you notice, you can’t un-notice. You start seeing these efforts everywhere. Someone teaching kids how to compost in a library basement. A group fixing up old bikes for free rides. Upcycling clothes workshop. Seniors everywhere picking up trail trash. None of it scales. All of it matters.

    A small creek is where life starts. Water flows to rivers, to the bay, to the ocean. And, if you let it, it also flows to connections: to people, to ideas, to myself, to hope. It’s humbling to remember that something as overlooked as a trickle of water in a city park can link to everything downstream.

    That brings me hope that… local work ripples outward… and that ripple is global…

    That these small, stubborn efforts I may dismiss as “too local” are the ones that might actually matter. The ones that sneak under the radar while I’m busy pitching “the next big thing.”

    Not everything needs a hockey-stick growth curve. Sometimes the curve is just water bending around rocks in a creek, reminding us that slowing down, changing course, and flowing steady can be its own kind of success. And honestly? That’s enough.


  • That time I emailed the Subway CEO because the sandwich artists looked sad

    Yesterday I was rummaging through an ancient backup drive when I found a text file from 15 years ago. Inside sat an email I had bravely, or foolishly, addressed to the chief executive of Subway. I had eaten there a handful of times, spotted a pattern, and decided the top guy needed my young adult wisdom. Reading it now makes my cheeks warm, but cringe is a good teacher, so here we go.

    Dear Director,

    In all my visits to Subway stores I have noticed that your employees seem quite sad. At first I thought it was because I took too long to choose my condiments or something like that and that this bothered the attendants, but after watching other customers more closely I realized the ordering process itself can be stressful for the staff.

    I do not know your employee‑motivation policies, but I believe they could be reviewed so everyone comes out ahead.

    I must admit I do not feel entirely comfortable with the ordering procedure. Perhaps an optional form could let customers tick the items they want and hand it to the attendant. The customer could still watch the sandwich being assembled, asking for more or less of a condiment, and the whole process might move faster and put less stress on the attendants.

    Best regards,
    Diego Dotta

    Yes, I really suggested a paper checklist so I would not stress the staff by naming veggies under pressure. ✋😊

    Why I am sharing this fossil

    I keep these artifacts around to remind myself that the impulse to fix everything is both a gift and a hazard. Fifteen years later I still spot pain points in random systems, but I try to ask first, build later, and send fewer midnight missives to unsuspecting CEOs. I remember doing this more than once, sometimes searching for emails of C-level people at those companies and sending random ideas or complaints.

    Also, if you have a forgotten folder full of old emails, open it. You will meet a past version of yourself who thought laminated order sheets were the answer to world peace. It is humbling, hilarious, and strangely motivating.

    Now I am going to grab a sandwich and see if anyone looks even slightly happier. If they do, I will choose to believe my letter changed the course of history. If they do not, I will quietly enjoy my onions and move on.